People Operations Administrator

Job: People Operations Administrator 

Location: Lisbon (Hybrid)

Salary: Competitive

Reporting to: Director of People and Culture

At Kallidus, we’re on a mission to help organisations build people-first cultures through learning, performance, and talent solutions. Our award-winning suite empowers organisations to attract, develop, and retain the best talent — combining data, learning, and behavioural insights into one seamless platform. The goal to link Employee performance to business outcomes.

We area technology company, not just a company that "does technology". Our software is used by millions of people every day. We build it ourselves, we own it entirely, and the people who lead that work have real influence over how it evolves .Come build, grow and make a difference!

As part of our continued expansion, Kallidus is creating a new Portugal Hub to execute our new AI initiative- Kallidus Intelligence K.I. We invite you to be part of that journey:🚀

The Role:

The People Operations Administrator is a new role for the established People team in a business that has achieved an eNPS of 51. Kallidus is aiming to become our own case study of continuous development and performance and will do this by working to enhance the skills and improving the performance of our people while supporting and encouraging their career growth and aspirations.

You will have some experience in a similar role. This position serves as the operational backbone to the People Team, working across HR and L&D, focussing on high-volume transactional tasks, data integrity, support and compliance. You will be heavily focussed on maintaining our systems which include our HRIS, LMS, ATS, benefits and performance systems. Your day will be split between technical system management and employee-facing support.

Key Responsibilities:

• Onboarding and Offboarding employees: Managing the logistics of remote onboarding/offboarding, processing of paperwork, background checks/1-9 verification, probationary periods.

• HRIS Management and Records: Acting as custodian of employee data, conducting regular audits to ensure data accuracy. Ensuring data across our systems is kept up to date, collating updates for payroll, acting as first point of contact for employees around benefits enrolment, leave and policy.

• Recruitment Support: Assisting with RTW, scheduling interviews, organising psychometric and job-related tests.

• L&D Support: Track and report on compliance, skills and CPD levels. Administer Insights profiling for new starters, organise training events and set up new courses and manage groups and events on LMS.

• Compliance and Reporting: Ensuring compliance with GDPR, ISO and SOC2 standards, prepare HR reports such as headcount, turnover rates, leave and sickness rates. Track progress and provide reporting for performance reviews and objective setting.

• HR Support and Ticketing: Act as first line support, triaging tickets and tracking completion.

Required Skills, Experience and Behaviours

• High levels of system, data and AI proficiency.

• Ability to grasp and learn systems, processes and concepts quickly.

• Customer service mindset.

• High attention to detail and proficient at prioritisation of tasks.

• Ability to work with discretion and professionalism.

• Excellent interpersonal and communication skills.

• Highly self-motivated team player.

Desirable

• Working towards a CIPD or equivalent qualification.

• Some experience of, or an awareness of HR practices and have worked in an HR team previously.

What we offer:

🌴27 days of annual leave

🏥Private health insurance

💸Annual bonus opportunity

💻Full tech setup

🍽️Meal allowance

🎈  Birthday Off

🙋Volunteering Day

📈Support for your ongoing growth & development

🫂Enhanced Family Leave

🕖Flexible, hybrid approach to work

🎉Annual Company party

Equal Opportunities

Our people are the heart of our success, and diversity is what drives that. Kallidus positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, region or belief, marital status, pregnancy or maternity.

Diversity brings innovation and creativity through different views, backgrounds, and opinions; as a people-first organisation, it’s crucial that our teams reflect global diversity.

Kallidus is a proud member of the Disability Confident Employer scheme.  We work hard to build an explicitly inclusive space where everybody belongs. Kallidus is a supportive, caring, and enjoyable working environment for all our people, and we are committed to furthering the diversity of our teams.